You can contact our support team using the following online form:

www.documentbackup.com/support/

It is highly desirable that you use the feedback form rather than send e-mail messages when you have a technical question.

Before requesting technical support, please make sure that you are using the latest version of Document Backup, which is available at:

www.documentbackup.com/download/

If for any reason your registration code becomes invalid or gets lost, just e-mail to our support staff at support@documentbackup.com with your previous registration details. You will receive a new code via e-mail at no charge as soon as we have validated your previous registration data.